Financial Services Solutions
The financial services industry is challenged by ever changing compliance requirements, the need to reduce operating expenses, and stay ahead of the competition. We have the knowledge and expertise to overcome these challenges and understand the diverse requirements of the financial sector.
Glamorgan Telecom Limited provides one flexible communication network with the ability to support your staff wherever and however they choose to work. We bring together telephony, front office trading, customer interaction and mobile working to deliver a seamless and reliable unified communication solution.
The key benefits of our solutions for financial services firms are:
- Provide a wide variety of telephone handsets including SIP, IP-DECT or incorporating a smartphone twinned with a desk phone. This means staff will never be out of touch with clients and can be contacted on one number regardless of location.
- Provide fast and flexible communications via audio and video conferencing, e-mail or simple voice and text messaging, to ensure the right information is quickly passed between departments and associates wherever they are located.
- Provide hot-desking, which allows staff to nominate any desktop to be their own, at a disaster recovery facility, an alternative office or even at home, with the option to extend this capability to any directory number whilst still complying with FLA regulations.
- Deliver a secure call connection allowing financial organisations to maximise security by encrypting voice and enabling call recording for office, home and mobile telephones.
How we can help
Glamorgan Telecom Limited understands the main challenges faced by the financial market and as such provides communication solutions that focus on moving to a converged solution, as mixed vendors/legacy systems restrict the level of innovation necessary to stay ahead of the competition.
We create a more flexible and agile working environment enabling staff to choose fixed wireless and mobile devices to support work patterns and improve communication. Deliver flexible and service oriented systems that meet ongoing compliance needs such as disaster recovery, social responsibility and call recording.
We help to improve interaction with clients providing a wide range of call handling options with management tools to help financial organisations to analyse and manage call traffic more effectively. Support a wide range of desktop devices including trading devices to provide a fully integrated communications solution across your business.
For further information please view the documents below. If you'd like to get in touch with us for further expertise, or a quotation - please use the form below.
Samsung OfficeServ 7000 Series (537 KB)
Samsung OfficeServ Wireless IP Phone (243 KB)
Samsung OfficeServ VoIP - Charter Travel (1371 KB)
IP DECT Cordless Office Telephony (327 KB)
Samsung Xchange Operator (162 KB)
SMT-i5343 IP Phone System (2565 KB)