Hospitality & Leisure Solutions
Good communication is undoubtedly a priority for every successful hotel, restaurant, leisure centre, or gym. We provide flexible, scalable and secure communications, optimised to meet the needs of the hospitality industry, from small economy through to some of the more luxurious hotels and restaurants.
Glamorgan Telecom Limited provides telephony solutions that enhances the customer experience, ensuring a pleasant experience or a memorable stay. We make sure you effectively manage the customer experience, improve operational efficiency, maximise investment protection whilst addressing brand standards and compliance.
The key benefits of our solutions for business's within the hospitality and leisure sector are:
- Enhance first impressions with company branded telephones and cordless handsets on front desks to eliminate unsightly cabling and provide privacy for private conversations.
- Play recorded announcements as part of a wake up call and manage guest privacy at all times using ‘call block’ and ‘do not disturb’.
- Keep staff connected by using wireless telephones whilst text messaging can be used to manage alerts including pre fire alarms, door alarms and specific guest arrival.
- Connect multiple locations to act as a single telephone solution e.g. reservations / bookings / gym etc.
- Gain full integration with front of house software to achieve more accurate guest billing to further improve the customer experience.
- Allow easy access to message changes to advise of specific events, change in class times, important information etc.
How we can help
Glamorgan Telecom Limited specialises in communication solutions for the hospitality and leisure industry which will focus on improving customer service whilst increasing productivity and minimising costs.
We understand that the hospitality industry is under intense pressure to improve customer loyalty and increase revenue. As such, we offer communication solutions that have many embedded hospitality features to ensure your customers enjoy the best possible service and the efficiency of your staff is maximised.
For further information on how Glamorgan Telecom can help with your business communications, please view the documents below. If you'd like to get in touch with us for further expertise, or a quotation - please use the form below.
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